These arrangements apply to every job, at home or at the office.
- One familiar face
- The same person comes every time. They know the place and what matters to you.
- Task list
- Before the first visit we agree together what gets done and how often. We follow that list every time.
- Products and equipment
- We bring our own products and equipment, eco-friendly where possible. Prefer your own products? Then we use those.
- Keys
- If you're not at home, we agree how we get in. We keep a key without a name or address on it.
- Times
- Regular cleaning on a fixed day and time, on weekdays. Offices before or after opening hours. Weekends by arrangement.
- Illness or holidays
- If we can't make it, you hear as early as possible and we plan a new date together.
- Not satisfied
- Let us know within a day. We'll come back and put it right at no extra cost.
- Price
- A quote up front with a fixed price per visit or an hourly rate. Extra work only after we agree it.